Knowledge Base

To determine your RW Software version simply click on settings (far top right of screen) and then click "about". The latest version that you are running is listed below. To determine your RW Server version, open up RW Server from your Start menu, click on "about" and the Server version will be presented....

Overview When creating asset types in ReadyWorks, it's important to identify and utilize control lists effectively. Control lists are essentially standardized, predefined sets of values that you can assign to specific fields within your asset records....

ReadyWorks Report Builder is a data analysis and workflow management tool integrated into the ReadyWorks platform. It is designed for creating, customizing, and managing reports to support IT operations and decision-making processes in large-scale environments....

Data Source Selection is the cornerstone of report creation in ReadyWorks Report Builder. This critical first step determines the scope and structure of your report, serving as the foundation for all subsequent data analysis and presentation....

Column Customization is a key feature of ReadyWorks Report Builder that allows you to tailor the data displayed in your reports. This functionality enables you to select specific fields, create calculated columns, and implement custom statuses, ensuring your reports contain precisely the information needed for your operational tasks....

Custom SQL columns are a powerful tool in the Report Builder arsenal, designed for users who need to push beyond standard reporting capabilities. Here's what you need to know:...

Filtering and Sorting are essential features in ReadyWorks Report Builder that allow you to refine and organize your data effectively. These tools help you focus on specific subsets of your data and arrange it in a meaningful order, making it easier to identify trends, locate specific information, and make informed decisions....

Action Buttons and Forms are powerful features in ReadyWorks Report Builder that transform static reports into interactive tools for data manipulation and workflow initiation. These features allow operators to take immediate action based on report data, streamlining processes and reducing the need to switch between multiple interfaces....

RAG (Red, Amber, Green) Status Configuration is a critical feature in ReadyWorks Report Builder that enables visual representation of asset status or readiness. This feature is particularly useful for quickly assessing the state of assets across large environments, making it invaluable for operators managing complex IT landscapes....

Report Preview and Publishing are essential features in ReadyWorks Report Builder that allow you to validate your report's appearance and functionality, and then make it available to other users. These features ensure that your reports are accurate, effective, and accessible to the right audience....