ReadyWorks Report Builder is a data analysis and workflow management tool integrated into the ReadyWorks platform. It is designed for creating, customizing, and managing reports to support IT operations and decision-making processes in large-scale environments.
Key Capabilities:
- Cross-asset reporting: Combines data from multiple asset types (e.g., computers, users, applications)
- Customizable views: Allows for the creation of both high-level and granular operational reports
- Interactive elements: Integrates with action buttons and forms for direct data manipulation and workflow triggering
- Flexible output options: Supports in-platform viewing, publishing, and automated distribution
In complex IT ecosystems, Report Builder addresses several operational challenges:
- Data Consolidation: Aggregates information from various IT components, providing a unified view of the infrastructure.
- Operational Oversight: Enables the creation of reports for:
- Windows servicing project tracking
- Asset refresh progress monitoring
- Compliance status across multiple endpoints
- Software deployment and update management
- Workflow Integration: Transforms static data into actionable intelligence by:
- Identifying assets ready for updates or upgrades
- Flagging systems requiring immediate attention
- Initiating automated processes based on report data
- Information Distribution: Ensures critical data reaches relevant teams through:
- Direct platform access
- Published reports for wider consumption
- Automated report generation and distribution
Technical Considerations:
- Data Sources: Primarily utilizes asset tables within the ReadyWorks database
- User Permissions: Report access and creation rights are managed through the platform's user management system
- Performance Impact: Complex reports may affect system performance; optimization techniques will be discussed in later sections
The following sections and the attached documentation provide detailed information on Report Builder's features, implementation steps, best practices, and troubleshooting guidelines. This information is intended to enable ReadyWorks operators to effectively leverage Report Builder for maintaining and optimizing IT operations within a large-scale financial services environment.